As a user, you have full privilege to manage your account in the way that suits you. Any exclusive offer that you may be eligible for will be voided once you deactivate or delete your account. 

We are committed to ensure your order arrives in a timely manner, as per our shipping guidelines please allow 3-4 weeks. Please note our products are mostly imported from Australia and other countries; at times shipping your order may require your additional time due to unforeseen circumstances (extended public holiday, bad weather, natural disaster, political instability, import delays, law and order delays, courier delay, etc )which we will inform you accordingly.

Please simply visit our contact us page to select your preferred option in reaching us. 

Please enter the discount coupon, promotional code, exclusive offer, etc, in the checkout process. If you're facing any difficulties, please contact our friendly customer service team. 

Only one offer can be used in a single transaction. 

Please follow us on our social pages and subscribe as a member on our website to enjoy a range of exciting offers. Our OZtoBDbazaar members will receive premium access at times to products with amazing prices. 

Please refer to our refund and return policy.

We understand as you may wish to cancel your order, please be advised that the order can be only cancelled within 24 hours from purchase date.

Please allow 5-10 working days for any refund to be processed.

We will notify you as we process your order and the approximate time of delivery. 

We accept all debit/credit cards, Nagad, Rocket, bKash, and EMI. Upon selecting your payment options, please follow the prompt to finalise your transactions. 

You can subscribe to receive our new offers and deals as well as manage your personal details. We certainly take every measure to ensure your details provided are protected, for further details please see our data and privacy policy.